Terms and Conditions

Welcome to Kango Travel! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products available through Kangotravel.com. By using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Kango Travel is a UK-based company headquartered in London, providing international customers with tickets for various tours, attractions, and transportation services. Our goal is to offer travelers the best experience by making local travel, tours, and tickets accessible and hassle-free.

1. General Overview

Kango Travel operates as a platform that resells tickets for trips, tours, attractions, and transportation across international destinations. We specialize in making local experiences accessible to solo travelers by providing them with a convenient way to book day tours, attraction tickets, and transportation services worldwide.

2. Eligibility

By using our website and services, you confirm that:

  • You are at least 18 years of age.
  • You have the legal authority to enter into this agreement and be bound by these Terms.
  • You agree to comply with these Terms and all applicable laws, rules, and regulations.

3. Products and Services

3.1 Day Tours

Kango Travel offers local day tours ranging from one to three days. Examples of day tours include:

  • Day trips from London to Bath or London to the Cotswolds.
  • Multi-day trips such as a three-day Edinburgh to Loch Ness and back tour.

These tours are designed for travelers seeking immersive local experiences that may not be easily accessible through standard travel methods. Kango Travel is not responsible for any changes made by the tour providers, such as cancellations or route alterations.

3.2 Attractions

Kango Travel resells tickets to popular attractions worldwide, including but not limited to:

  • London Eye, Harry Potter Studios, museums, cruises, and galleries.

Our focus is on providing discounted or special-priced tickets for various attractions. Availability of tickets may vary depending on season, location, and demand.

3.3 Transportation

Kango Travel provides tickets for transportation services that may include:

  • Airport transfers (bus or shuttle services from airports to city centers).
  • Hop-on, hop-off bus tickets for city tours.
  • Transportation from city centers to major tourist attractions and back.

These services are meant to offer convenience to travelers, helping them navigate local transportation systems in various international cities.

4. Booking and Payment

4.1 Pricing

All prices displayed on Kangotravel.com are in British Pounds (GBP) unless otherwise specified. Prices may vary based on exchange rates, demand, and availability. Kango Travel reserves the right to change prices at any time without prior notice, but this will not affect confirmed bookings.

4.2 Payment Methods

Kango Travel accepts various payment methods, including major credit and debit cards. By providing your payment details, you agree that you are authorized to use the chosen payment method and that the payment is valid.

4.3 Booking Confirmation

Upon successful payment, you will receive a confirmation email with your booking details. Please review the confirmation carefully, and notify us immediately if any information is incorrect. Kango Travel is not responsible for any errors in the information you provide at the time of booking.

5. Cancellations, Refunds, and Changes

5.1 Cancellations by Kango Travel

Kango Travel reserves the right to cancel any booking due to unforeseen circumstances, including but not limited to:

  • Force majeure events (natural disasters, government restrictions, pandemics).
  • The tour operator or service provider canceling or altering their services.

In such cases, we will offer you a full refund or an alternative booking where possible.

5.2 Cancellations by Customers

Cancellation policies vary depending on the type of product or service you purchase. Please refer to the specific terms provided at the time of booking. Some bookings may be non-refundable, while others may be eligible for partial or full refunds.

5.3 Changes to Bookings

If you wish to make changes to your booking, please contact us at Contact@kangotravel.com. Changes are subject to availability and any additional costs. Not all bookings are eligible for changes.

6. Third-Party Providers

Kango Travel operates as a reseller of tickets and services provided by third-party companies. While we aim to partner with reputable providers, we are not responsible for the quality, safety, or accuracy of the services provided by third parties. Any issues or disputes regarding third-party services should be directed to the service provider.

7. Limitation of Liability

Kango Travel is not liable for:

  • Any injury, illness, or loss sustained while participating in a tour, attraction, or transportation booked through our platform.
  • Changes, delays, or cancellations made by third-party providers.
  • Any indirect, incidental, or consequential damages arising from your use of our services.

Our liability is limited to the amount you paid for the booking.

8. Intellectual Property

All content on Kangotravel.com, including text, images, logos, and trademarks, is the property of Kango Travel or its licensors and is protected by copyright and trademark laws. You are not permitted to use any of our content for commercial purposes without our prior written consent.

9. Privacy Policy

We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

Kango Travel reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our website and services after any modifications, you agree to be bound by the revised Terms.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: Contact@kangotravel.com
Mail: Kango Travel, London, United Kingdom.

Thank you for choosing Kango Travel! We are committed to providing you with the best travel experiences and seamless services as you explore the world.